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I contacted YELP regarding a comment from a Yelp member stating they received service from my company and were unsatisfied. The fact is we never serviced that members account and in fact traced it back to a competitor of ours whom shall remain unnamed. I brought this to the attention at Yelp on 2 occasions and they stated back to me the comment has been verified. When I asked regarding their process of verification they refuse to reply. I am losing business as YELP states they will not remove the comment nor delist my site from their site? I am the one whom put my company information on their site. Is Yelp Liable for facilitating slander. By the way I am not paying YELP for services. If there is a case here let me know
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