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A website is hosting infringing content through a .com domain. The domain registrar is on the "Directory of Service Provider Agents for Notification of Claims of Infringement" on the "U.S. Copyright Office" website. I sent DMCA notices half a year ago, first to the registrant, then to the registrar when I received no response. However, the pages became inaccessible at that time.
I discovered recently that the web pages are accessible again, and I re-opened my ticket with the domain registrar, requesting that the domain name be suspended in accordance with the DMCA. However, they told me to contact the registrant or web host provider.
If .com registrars are required by law to act upon DMCA notices, how should I proceed with responding to the registrar, quoting relevant DMCA article(s)?