50 days ago I purchased a 2006 Ford Explorer. 2 weeks after my purchase the vehicle developed a problem with the transmission. The vehicle Is Covered by a warranty on the drive train. The dealer has been giving me the run around and has not fixed the problem out of the 50 days that I have on the car they have been in possession of it for 23 days. They are currently in possession of the vehicle and have still not Fixed the problem. Meanwhile I'm still on the hook for the payment and paying insurance on a vehicle that I'm not driving
The dealer offered a replacement vehicle but all of the vehicles they offered were major downgrades all I want is for them to fix the vehicle and get it back to me but they seem unable to do that. Can I legally cancel my contract and receive a full refund of my $2000 down Payment. And what if any other recourse can I proceed with. I have another payment coming up on the 19th and I do not want to make that Payment unless they have fixed my car and I am in possession of it what can I do thank you In advance for all your help
You can take the car to another dealer to have it diagnosed. Also, you mentioned the drivertrain warranty but noted the problem is with the transmission. The tranmission is covered by a powertrain warranty, not the drivetrain warranty. That may be why you're getting the runaround.
Here is a link with some good advice.
Even though this is from Canada, it offers some good insight into why you may be having a problem getting the repair done.
There are some good resources in this link on this topic.
Here is a link re car repairs.
Hope this helps! Good luck!
Toni Y. Long is licensed to practice law in California. This response is for informational purposes only and should not be construed as legal advice for any particular case or client. This posting does not create an attorney-client relationship and is not covered by attorney-client privilege. For specific advice about your particular situation, please consult with an attorney retained specifically for your situation. This response is not intended to constitute an advertisement nor a solicitation.
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