I didn't want to sign the contract because I haven't actually seen the car except online, and they assured me that if the car wasn't what I wanted, they wouldn't make me take it. But they claimed that I had to sign the contract or they couldn't have it delivered to them from another dealership. I was told the car would be delivered the next day, but they didn't have it ready until last night, three days later. I was already out of town when they called, and won't return until next Tuesday. I have a loaner from them, and they have my car as the trade.
As always, I would have to look at what you signed to give you the best and most precise answer. With that said, a dealer who makes representations to you that you don't have to take a car if you don't want it should have to live with that promise. Right? The promise is enforceable by you, but you have to prove that it was made. If the dealer is reputable and deals fairly, you should be OK. If the dealer is less than reputable and refuses to honor the promise to let you out of the deal, you may need to consult with an attorney. Feel free to call us if things don't work out.
Mr. Hawkins gave you good advice. You should look at all of the dealer's advertising and blogs to determine whether you can document the alleged representation that you could turn down the vehicle.
These comments do not constitute legal advice. They are general comments on the circumstances presented, and may not be applicable to your situation. For legal advice on which you may rely consult your own lawyer.
Mr. Hawkins has given you a good answer. Unfortunately, Tennessee does not have any "buyer's remorse" laws that would help you out. Nor does the FTCs three-day "cooling off" protection for sales over $25 apply here, as it is exempt from the sale of automobiles. Having said that, several sections of the Tennessee Consumer Protection Act are applicable if, as the other gentlemen have pointed out, you can prove the allegation that they represented to you that you could return the vehicle. I posted a link to the pertinent section below. Section 47-18-104(4) makes it a misdemeanor to use "deceptive representations . . . in connection with goods or services," and subsection 12, to "[r]epresent . . . that a consumer transaction confers or involves rights, remedies or obligations that it does not have . . . ." I think both of these sections might be pertinent here if the dealer represented to you that you had the right to return the vehicle and are now reneging on that promise. As always, you should consult with an attorney who is familiar with this area of the law, but you could also contact Attorney General's Division of Consumer Affairs to discuss your situation and see if they can inform you about any other options. I've posted their URL below.
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