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Fidelity talked me into trying a managed account, but after a year I wanted it stopped as not keeping up with market. My agent was to research funds, but dragged it out for months. I called to say I wanted it out now, and he went out for vacation again. I played phone tag with his replacement, and I finally got him on Friday, but he said market closed so would have my agent call on Monday. He didn't and I tried him for several days. I called the 800# to demand it close now, but they said it would take 2 days! From Friday to when they finally closed the account, the market dropped 500 points, and it cost me ~ ten grand. Can I get financial recovery from their poor service and mismanagment? (Can't explain it in detail with limited text space).