Yes you can. While I know PDs are overworked, they are subject to the same rules as any lawyer. They should return calls.
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Let me get this straight: you are getting a FREE lawyer, paid by taxpayers, who probably has 2-3 times the caseload of an attorney in private practice and you want to tarnish his record because he won't return your calls? Have you considered that he's not returning you calls because he has nothing new to tell you on your case, or that he is busy with one of his many other clients who also aren't paying him? Complaining about him won't get you the level of free service you feel entitled to. And besides, he gets paid the same whether or not he calls you back.
Rather, you should hire a lawyer of your own choosing and pay him by the hour. That way, if he doesn't give you the attention you want, he doesn't get paid.
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You really want your PD ticked off at you? Take a deep breadth before you put him/her on report . Remember the old song about tugging on Supermans cape '...you don't spit into the wind...'
NOT LEGAL ADVICE. FOR EDUCATION AND INFORMATION ONLY. Mr. Rafter is licensed to practice before the state and federal courts in Virginia. There is no implied or actual attorney-client relationship arising from this education exchange. You should speak with an attorney licensed in your state, to whom you have provided all the facts before you take steps that may impact your legal rights. Mr. Rafter is under no obligation to answer subsequent emails or phone calls related to this matter.