The Department of Revenue probably doesn't owe you a duty of care. Thus, you cannot sue for breach of a duty that doesn't exist (i.e., sue for negligence). Moreover, this is not a class action.
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As frustrating as it is--VERY frustrating--you don't appear to have a case (i.e. there is no cause of action upon which you can sue). Your state's Dept of Revenue likely does NOT have a stautory requirement not to waste your time --or in other words--to be efficient. If they don't have any such requirement you have no grounds to sue. Sorry for the news couldn't be better.
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