We owed an amount to Directv and the collection agency offered us to settle for less than the amount owed. We paid and received the letter from the collection agency. Now Directv won't honor the letter and is telling us there is a pending balance
Unfortunately if you did not get the settlement terms in writing, and you have nothing to substantiate or corroborate what you were settling for, then you may have been a victim of fraud. Manny collection agencies call or say they are acting on behalf of creditors when in fact they are not. They take your money and run. Always a best bet is to hire a lawyer To not only negotiate the debt for you, but make sure all the terms are agreed to and in writing before you pay anything. If you have anything in writing I would send it to a lawyer to review. Otherwise you have no evidence that the creditor was acting on behalf of DIRECTV
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Did you get a written settlement? Without that, how do you prove that the payment you made was in complete satisfaction? If you did get it in writing, then it is easy enough to show the papers to Direct TV.
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