I was in a vehicle accident. At fault driver received tickets for no driver's license and unsafe speed. He was driving a company vehicle. Their insurance has accepted liability. All but the initial contact by me were by email. I was informed I was being assigned to a third adjuster and given the phone number to call. I have requested this adjuster's email 4 times. Unless I call this number, I have no access to continue or complete my claim process. The previous adjuster's response was a strong suggestion I call the number provided and refused to provide me with the new adjuster's email. Memory loss, thought interruption, blackouts, etc, limit my ability to communicate by phone. How do I proceed with my claim? As well, they have demanded the return of the rent car and the title to my car.
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