I don't have insurance and shop around. I asked the hospital how much it would cost for a prolactin & thyroid test & VP. They said $300-odd minus 20% if I paid in full that day. I had them clarify and they did: it wasn't a quote, but the real price. I paid upfront and got 20% off. I got a bill 2 weeks later for $700, and another one after that for an additional $450. They now say that it was a quote and that they kindly gave my name to Cardon Health Insurance so I could get CHI to pay the bill. CHI's robot is now calling me every other day to get me to sign up with their insurance. Is this a violation of my HIPAA rights? Do I have to pay the rest of the bill? They acknowledge my file says I got 20% off--only possible if I paid in full. They said it's their mistake, but my problem.
When I got the bill, I called the H and casually asked how much it would cost for a Thyroid, Prolactin test, and VP. In less than a minute, the H answered:
When I called back later that day and identified myself, I was transferred to accounts payable, who said that they did not have exact prices. When I gave them the prices, they said, "Oh, well, what do you expect us to do?"
I paid $271.39 after the 20% off. I have no clue, nor do they, of how that figure was reached with any one or a combination of the three procedures I had done, but they are adamant that it is not their responsibility to pay for "our mistake."
The bill was due 10/02/09 and 10/08/09 and I have made no payments. My credit score is 760. My credit is perfect.
I have the names of the accounting person who was caught red-handed in the "we don't have the exact prices" lie.