How old is your mother? If she's a "senior citizen", why does she not have Medicare? If you are referring to a Medicare supplemental policy, please provide that information. You don't have to name the company if you don't want, but we need to know what kind of health insurance your mother has. It is not unusual for an insurance company to require automatic electronic payment but unless the law is different in KY, cash or check payment preference should be honored as long as the account is not in default. You should check this out for your mother, yourself and if her description to you is accurate, contact the KY Insurance department to ask if the company can cancel for this reason.
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