I am trying to get a small disbursement from my 401k from my previous emplyer plan and roll the rest over to my new employers plan. The 3rd party administrator says they cannot even process the request because the previous CEO was terminated and the authorized signatories no longer match. My previous employer is draggin their feet, not to mention they never at any point contributed to the plan. I have no paperwork that I signed that states I must obtain authorization in order to move my plan.
Can they legally withhold any disbursements and rollover to another qualified plan without this authorized signature from my previous employer?