I found a clause in the official US Federal Student Aid Handbook that states the following:
"The regulations define a graduate/professional student as a student who is enrolled in a program or course above the baccalaureate level or in a professional program and has completed the equivalent of 3 academic years of full-time study either prior to entrance or as part of the program itself."
I am enrolled in a second degree BS program that is an accredited, professional program and I have completed at least 3 academic years of full study. Thus , I eligible for loans meant for professional students; however, the FA office is ignoring this clause and is trying to limit my aid to that available to undergraduates, which would force me to take out private loans.
Can/should I seek actionEDIT: I understand that the program is not "above the baccalaureate level;" however, it is "a professional program [recognized by the US Department of Education] and...[I have] completed the equivalent of 3 academic years of full-time study" prior to entering the program. EDIT (7/31; 12AM): There is another version of this question online. That version has a mistake in the quote. Please read this quote (taken from the FSA Handbook 2012-2013).