We were hit in Arkansas, the car was left in Arkansas and the Claims Adjuster was in Arkansas. After the Claims adjuster has not followed with any transparency, such as appraised value, estimated repairs, etc. I contacted the Arkansas Insurance Commission. They are looking into it. The appraiser wanted to claim LA law; the commission states Arkansas Law. The damage exceeds 70% and is at approxiamtely 73%. LA law states 75%, so they are pushing LA law. However, USAA is claiming that Arkansas has a 7 year law with a total loss at 100%. I think they are misrepresenting the law for their on bad faith mistakes. I have not been able to find a statue that pertains to a total loss except for salvaged titles. WE do not want the car back.