I agree with Mr. Lyon. Whether you are liable for the $900 would depend on whether you were informed that there would be a cost to receiving the floor plan prior to its receipt. An attorney would need to see the entire string of communications between you, the agent and the builder to see if a contract was formed.
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It would be a factual question regarding whether you agreed to a binding contract for the $900. Agreements don't have to be in writing to be enforceable, but you had to have agreed to a specific price for there to be an enforceable contract.
The short answer is that an attorney can't give you an off-the-cuff answer without asking aa bunch of questions and reviewing any documents you did sign (perhaps with the builder).
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