Was thoroughly duped by Mattress Firm in several ways. The most notably being their lying about returning the adjustable base that came with our purchase. They signed me up for a credit card I didn't know I was signing up for, thinking and being told I was getting a price quote since the salesman couldn't give me an exact price. Tried to return everything only to find out that despite telling me I could return all goods with no fees or hassle, the contract I signed (but never received a copy of) states the adjustable base is not returnable. They tried charging me over $300 to return the mattress when it was the property of the leasing agent, and did so by telling me not to tell the leasing agent I was returning the mattress until mattress firm already had it in their possession (i didn't listen and leasing agent took it off me free of charge) but that left me with a $900 adjustable base that i can't use because it causes my wife serious back pain. No options to return the base have worked in my favor. Do i have any legal recourse to help me in this dilemma?
Washington State's Consumer Protection Act provides a cause of action against unfair or deceptive acts or practices in trade or business affecting the general public. RCW 19.86. https://app.leg.wa.gov/RCW/default.aspx?cite=19.86.
See Hangman Ridge Training Stables v. Safeco Title Ins. Co., 105 Wn.2d 778, 719 P.2d 531 (1986).
The remedies for CPA violations can include treble damages and attorneys' fees.
In your negotiations you may mention the possibility of complaining to the AG. https://www.atg.wa.gov/file-complaint
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