I was concerned about a package I should have received so I tracked it to see where it was and saw that it was delivered to my apartment complex over a week ago. I called and they have it and when I questioned why I was never notified they said that is only a courtesy and they don't have to notify me. I asked how I was supposed to know it was delivered and he stated "Well how did you find out that it was delivered over a week ago?" What if I didn't have a computer to access that information? Do they have a responsibility to notify me if they are going to accept mail on my behalf?
Yes, they have a duty to notify you. If they are accepting packages for you they create a bailment and keep the package in trust for you. If the item was time sensitive, they may be liable for any damages. If it was not time sensitive, the damages may be miniscule or nothing. To protect yourself and your packages, send a letter to the management asking them to not sign for any other packages.
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