My dentist office will not send an itemized statement any time they bill me. So whenever I get a bill - it does not list the patient who was treated (my husband and I use the same dentist), it does not list the service date nor does it list the service provided, the insurance payment or any adjustments made if they have overbilled for being a preferred provider. I then question the office staff to "who, when and what" and they inform me that "their system" doesn't print out the billing with the details I am requesting. Personally I do not care if but i do not pay anyone any money without details. The last go around was a fiasco, when I finally squeezed the details out of them, they applied my payment to my husbands account and sent me ANOTHER bill (with NO DETAILS!!) HELP!!!!
The real simple answer is to change dentists. Fire him.
While this is not a legal problem, AVVO has help. Go to the dental area of AVVO where you can locate a dentist that is rated highly.
Ditto. Unless your dentist is an employee, he is responsible for the choice of "system" and his staff. So unless you cant do without this particular dentist, say goodbye. And when you choose another dentist, ask to see a sample invoice or statement when you call. That may save you the trouble of firing another one.
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