When I client hires me I make sure they feel like they are getting my full attention and the best representation I can give them. I respond promptly to clients and check emails around the clock. I let them know events in their case that are on the horizon so there are no surprises. I update them on our progress. I find out their goal for the matter and then use every tool available to me to reach that outcome. It is my job to handle all the legwork on a case so my clients can rest easy.