Avvo Review Score

4.5 /5.0

44 Client Reviews

Filter Avvo Reviews (44) Refine reviews to match your needs. Use the filters to quickly surface reviews that align with your case or priorities.

Showing 6 - 10 of 17 reviews | Character & Conduct

Posted by Jason | January 07, 2019 | Hired Attorney

PI , knowledge is power. Josephine Townsend - educator.

Pay attention. Be respectful, be assertive. This attorney may just *give* you some knowledge. Josie was the last of three attorneys I had appointments with regarding my PI case. A fairly straight forward, perhaps even routine case. I went to the other two much higher priced, highly recom...mended attorneys with the exact same info I went to Josie with. I had higher expectations at the higher priced, nice office, downtown PDX attorneys. Guess what. All the high priced, highly recommended attorneys wanted was for me to sign their 33.33% PI contracts before I left the initial "consultations". Like I said, my case was pretty straight forward. I thought so anyway, but wanted professional reassurance, and I had questions. I was injured, in a lot of pain. I was lucky to have survived, but with life long injuries. I had questions. Questions the other higher priced attorneys didn't want to answer without a signed contract. I felt like a dollar sign to them. I was kind of discouraged. I considered signing with one of them. I just wanted some answers! I had reasons for wanting representation. What if there wasn't enough insurance to cover my medical bills, etc. Perhaps simple answers cost money these days. Nope. I decided to keep my appointment with Josie, even though [internet] research revealed some less than favorable results about Ms. Townsend. All attorneys are sleazy, right? No. Do not [pre] judge. Everything you read on the Internet is not always indicative of an outcome, or even true, duh! I took the same documents, same set of questions to Josie as the other two highly regarded attorneys. Guessing it could be another high pressure, low info waste of time. Nope. Opposite. Josie went right in to helpful, educator mode. She helped me understand just how much I was on the right track, showing me how what I thought I already knew was in the official documents I had. How strong my case was. This info was not immediately obvious, because it was encoded in my documents. Impressively, she printed out the key and showed me how to use the key to decode my documents. She was honest. Basically told me I didn't need an attorney's help, but would do all she could for me if I chose to hire her. I had to ask her for her contract! She told me to take the contract home with me and return a signed copy if I decided I wanted her to help me further. She did not want me to sign it during that first meeting. WTF? Yep. I hired her. Her fee, lower than most every other attorney, was worth it (to me) just for the education. Money is money. Knowledge... is power. Thank you Josie. For giving me knowledge. Before I ever committed to giving you a penny. I will forever be grateful for that. Money comes. Money goes. Knowledge is forever. It may be routine for you. My injuries will never fully heal. Nobody can ever take away the knowledge I have gained by being patient enough to meet with you. I hired you mostly for that reason (and, also a little because I think you challenge the establishment). Doing the right thing. Not just the most lucrative things. No regrets. I will recommend your services to anyone I know. Don't ever change. Your life experience and willingness to challenge the establishment is refreshing. All of these things are why I chose to work with you. High 5! Thank you!

Posted by anonymous | June 18, 2017 | Hired Attorney

A Working Grace

I hired Josephine Townsend to help me with a legal matter I was having at my job. I had never been targeted by a boss before and was terrified. Josie came in to help me on her week off and listened to my story. She is kind, patient and truly cares about her clients. Josie called the head office of HR... herself for me and required them to do a full investigation. Josie was always quick to return calls, emails, and texts from me. Josie has been a calming presence during a lot of stress. In the end Josie was able to get my name cleared and I moved on to an even better position at a different store location.

Posted by anonymous | July 15, 2016 | Hired Attorney

I have never had a better experience.

Josephine is a wonderful lawyer who takes her work very seriously, but also takes the time to be human with those she helps. She made me feel like family whenever I came into her office. Josephine handled our case like a true professional, always keeping us up to date and making sure we were doing ...everything correctly. I am very grateful to have had Josephine as my lawyer, I strongly recommend her to anyone who needs a lawyer who is willing to go the extra mile for you.

Posted by Alex K. | June 26, 2016 | Hired Attorney

Everything and more!!

I hired Josephine last year to help with my case. My ex-wife was trying to take full custody of my child. She went to all extremes, threw me in jail, had over 10 declarations written against me, claiming neglect of my child, taking her to emergency after each of my visit, etc. It got ugly, and Josie ...gave me that piece of mind in the end. She was very up front of what to expect and didn't sugar coat things. I got more then I ever imagined and now I have a friend for life!

Posted by Bruce | April 07, 2015

She's the nice one !!!

We sued the defendants, a collection agency, over 6 years ago for breach of contract and unpaid bills. Our first two attorneys allowed things to happen that diminished the value of our claim. Thankfully, Josie agreed to step in before we had no case left. She immediately painted a picture of realist...ic expectations, based on what was left of our case. Josie continually gave me homework to do in order to refute the lies of the defendants. She absolutely got some very important cornerstones of our case. As she soon found out, opposing counsel was not inclined to play fair or nice. He, like his clients, tried to spin things, stall, cheat and actually lie. All the while though, Josie kept her integrity in check and refused to engage in such behavior...nor would she put up with their ridiculousness. Josie was appalled to learn that the defendant's and their attorney wanted my personal & private medical records in order to agree to a continuance for interrogatories when I was diagnosed with a tumor in my pancreas. She didn't let that type of behavior interfere with her desire to bring resolution to our case. She sill maintained an extremely high level of professionalism. Our case finally went to trial beginning March 23, 2015. Josie was well armed with statues to fend off 11th hour attempts by the defendant's and their attorney, to have the case dismissed. She was able to present our case in the manner I wanted, by being truthful and providing documentation. The defendant's blatantly lied, played stupid and responded deceptively. She was patient with opposing counsel as he continually interrupted her with unnecessary objections, averaging over 20 objections per witness. She was professional enough to show opposing counsel how to use electronic equipment to aid with his presentations. She also pointed out where he should look when she was presenting exhibits to witnesses. Josie didn't ridicule or talk down to the defendants while they were testifying, which would have been easy to do since they were playing coy or flat our lying...which she was able to prove. Josie asked for me to write an opening and closing and questions for her to ask witnesses. This was huge because as I pay great attention to testimony and little details, I was able to regularly pass her notes for follow-up questions. I worked for the defendants so I know a lot about their procedures and practices, which was key to our success in this case. I suggested that we subpoena the officers of the defendant company, their employee wives and their attorney. Josie asked Connie and I to participate in everything as we are a team. Josie required us to show respect in the court at all times, including standing for the jury upon entry and exit. Her courtroom etiquette is exemplary. One of the key elements to our case was that the defendant's were engaging in breach by serving legal documents in cases they were a party to, which is clearly against state law. Josie was able to get them to admit and acknowledge this, on the record...and implicate their attorney as well. The defendants tried to claim they were allowed to breach because we breached first. They tried to claim we overcharged them in their counterclaim. Josie, because of her thoroughness, proved that these claims and allegations were false. She backed the defendants into the corner wherein they admitted they were wrong. After 6 yrs and 2 months, after a 4 day jury trial, the verdict came in...Verdict on both allegations for the Plaintiffs. Verdict on the counterclaim by the defendants denied. The juror's said they didn't find defendant's and their attorney credible or likeable. On the other hand, they found us likeable and credible. They also said they absolutely loved Josie and found her credible.

See All Client Reviews