For context: the following stems from a separation/divorce and parenting plan fight that has been ongoing for almost three years.
During the first year, I felt that the firm was doing a great job going to bat for me to help me avoid a "pro se" nightmare that I was facing. However, even after the entrance of the divorce decree and final orders almost a year ago, the opposing party still decided to interpret things her own way.
A year ago, I warned my lawyer that the opposing party intended to take some actions related to federal taxes. The firm either ignored what I said or chose inaction on the matter, and to this day claim not to have any knowledge of the tax situation despite email chains to the contrary from early 2021. I have now lost out on 2 years worth of tax refunds totaling more than $10,000 because of that one single action taken by the opposing party, even though it is contradicted by what is written in the final court order. No action taken in this instance, but everyone knows if I, the father, had done the same thing to her, I would've been dragged through the coals by the court.
Early November, 2021 - I write an email to confirm pickup dates and times for Thanksgiving and Christmas breaks. I am told I'm wrong on both and that I won't be getting to see my children until three days after the day Christmas break begins. I re-involve my attorney to help settle things. It goes to mediation, doesn't get resolved, the day of her lawyer finally confirms with my lawyer that I'll be getting them two days late and "take it or leave it" essentially.
The parenting plan was violated when those two visitation days that should have been mine were withheld from me. Opposing party used various excuses and reasonings, but the bottom line is they broke the parenting order. I asked my counsel to hold her accountable, asked if there was a contempt motion we could make. It has been almost two months since those days were lost, and I have been attempting that entire time to get a contempt motion filed against the opposing party, but nothing happened. I tried asking every few days if something had been done; nothing had. It was always "Oh they didn't answer yet" or a message from opposing counsel that said "I just forwarded this to my client, let's see what she says" or "Oh sorry, I didn't see this until three days after you sent it, let me send it to my client". No motion was ever filed, and I have yet to find out if I'm ever going to get my two days back that I lost due to her choices.
I pleaded with my counsel to do something. Take action. If it had been me as the father who had done what she did, she and the court would have already shredded me apart. I begged over and over for almost a month, and finally said if something wasn't going to happen soon that I would retain new counsel.
That's when I received the professional equivalent of "fine I quit". Complete with self-congratulatory claims referring back to the previous work done from a year ago. To clarify with a mechanic analogy: "The car ran great the day I fixed it a year ago, I can't believe you're upset now that something else broke and I haven't fixed it yet!" If they had done what I had asked, I wouldn't have had to replace them. Two months of back and forth. Hours and hours billed for emails and phone calls, and not a single legal action filed despite several written "threats" to opposing counsel about the intent to file a contempt motion. It was as if the mere mention of the motion would've been sufficient to inspire the opposing party to mend their ways. But it wasn't. And it isn't.
By the time I had hired a new lawyer, it felt as if the opposing party had two lawyers and I had none. Don't expect them to explain the reasons why behind the advice they give you.
I learned more in 24 hours with the new counsel than I did over the last two years with this firm.