Avvo Review Score

4.9 /5.0

57 Client Reviews

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Showing 16 - 19 of 19 reviews | Practice Area Knowledge

Posted by Gary | December 23, 2013

Diego helped me navigate USCIS for a green card... TWICE!

Diego has successfully and smoothly helped me through the green card process twice, first in 1995, and then again in 2013 (after I returned to my own country in 2006). In both cases he was clear and thorough in his instruction and recommendation; able to guide me through the path of least resistance.... I will certainly use Diego again when it is time for my citizenship, and I would recommend his firm to anyone who needs to navigate through this process. I would also like to comment on the professionalism and friendliness of the staff. I always felt welcome and my concerns quickly addressed. Great Job!

Posted by Orlando Castelblanco | January 27, 2012

a true professional

"DIEGO GAVILANES, my attorney for many years has taken care of 3 cases for me in the past. Diego positively resolved 2 immigration cases and one very difficult and serious personal injury case involving my son David. In all instances he was highly professional and effective. His dedication, personal ...concern and professional ability were remarkable. The outstanding results obtained proved it. His knowledge of the law and his communication skills were crucial in obtaining the best outcome every time. Diego is friendly but very conclusive, pragmatic and results oriented. I always felt I was being taken care of professionally but in a very friendly, confident manner. You know Diego is on your side at all times. I would not hesitate for a second recommending Diego to anyone looking for a solid and skilled professional of the Law. Diego can be fully trusted. His personal and professional integrity is second to none. Sincerely Orlando [removed by Avvo Staf]"

Posted by anonymous | June 23, 2011

Good representative

I needed to change my wive's immigration status from tourist to resident. Diego was patient and courteous through out the whole process. Not only was he professional but very friendly. Everything went smoothly and happened very fast.

Posted by anonymous | January 16, 2017

Waste of time/money

I expected more from someone who I am paying 200 to 250 dollars per hour. I arrived on time to my meeting and Diego was 35 minutes late. Within the first 15 minutes of the meeting Diego decided to take a call from his IT guy and dragged the conversation on - the solution was simple Diego's computer... is slow and he needs more RAM. I have no idea why it took 20 minutes to come to that conclusion. Diego didn't listen to what was needed from me. He made false accusations and persistently focused on content that was already surpassed and irrelevant only to end with no change in direction and informing me that it would be another 250 dollars for a second consultation to determine if you can help me with my case or not. The was this was handled has one of two solutions: 1.) Diego was milking my money 2.) Diego did not have the knowledge capable of immediately determining a solution to a inadmissible case and start working on a game plan to have a successful outcome (with 30+ years of experience i would assume he can immediately determine a case and its outcome). If Diego listened and focused on the actual task, I find it hard to believe it would take another hour to determine if he was able to help me with my case or not. I was not Diego's typical client - well educated and adverse within the immigration laws. To be honest Diego was an embarrassment to me... I sure hope Diego doesn't treat all of his clients this way. I advise Diego to pay more attention to his clients, their needs as well as their time!! I am very disappointed that this was a 200 dollar consultation (and then I was consulted to pay another 250 just for Diego to determine if he can help me or not), I got absolutely nothing out of this - except Diego doesn't care about his clients time. I brought my 6 month old son (he was crying from being stuck in the law office) and this took a total of 2 hours - a full two hours of my time completely wasted and now I am 200 dollars down the drain.

Diego Gavilanes

Replied last January 16, 2017

I sincerely regret that you felt disappointed with the service received during our initial consultation. We strive to provide best legal advice to every single one of our clients. Your appointment was preceded by a consultation with an existing client which took longer than planned. This overlapped into the time slot that had been reserved for your appointment. When this happens, consultations can be free of charge. We gladly compensated for this delay by spending an extra hour with you free of charge, as you have acknowledged. Additionally, we refunded your $200 consultation fee, which you accepted. We also sent you a letter inviting you to return to our office for a follow up session regarding your case, at no additional charge. We always encourage clients to avoid distractions during our meetings so they can benefit fully from our service and legal advice. You acknowledged in your remarks that your six month old baby was a distraction. Your case required thoughtful evaluation and coherent legal advice which I provided based on the facts and the applicable law. From your comments, it seems my advice was completely disregarded. We wish you best of luck and a good outcome.

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