John-Paul Gustad

Roy, Obviously, I disagree with your characterization and there are a number of falsehoods that I must address . Due to attorney-client privilege, I cannot comment on any particulars of your case, but I can certainly refute your false claims in order to defend my reputation. While it is true we never met in person, our representation coincided with the Covid-19 protocol and most every business was conducting work via telephone and Zoom during this time. Furthermore, you reside some 227 miles away from my office and you knew that when you hired me. You were not forced or duped into retaining a Seattle attorney, but rather, you sought me out. Your hearing was conducted over the telephone because the Office of Hearings Operations was not conducting ANY hearings in person due to the Covid-19 pandemic. Our database reflects that we had no less than thirteen (13) telephone calls with you and had to send you a "call me" letter on at least one occasion due to your failure to communicate. Additionally, Gustad Law Group regularly emailed updates to your spouse as this was your stated preference. Gustad Law Group advised you of every development in your case including our actions taken, as well as reasonable expectations for time lines, outcomes and resolutions. This only addresses our regular communications with you to say nothing of the extraordinary amount of time, effort and energy that my staff and I expended on your case. While I have a great number of additional refutations to your claims, I take quite seriously your privacy and would never divulge anything that would violate that. I wish you well going forward. John-Paul Gustad Attorney and Principal at Gustad Law Group