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5.0 /5.0

1439 Client Reviews

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5.0

(1438)

Lawyers.com

5.0

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Star rating
5 stars 1418 4 stars 6 3 stars 3 2 stars 2 1 star 9
Practice Areas
Speeding & Traffic Ticket (999) Lawsuits & Disputes (146) Criminal Defense (83) Car Accidents (26) DUI & DWI (19) Litigation (10) Insurance (9) Expungement (4) Trucking Accident (4) Business (3) State, Local And Municipal Law (3) Administrative Law (2) Employment & Labor (2) Personal Injury (2) Transportation (2) Immigration (1) Juvenile (1) Libel & Slander (1)
What Clients Mention
Case Results (1193) Recommendation (480) Advocacy (425) Practice Area Knowledge (341) Professionalism (234) Cost of Services (214) Responsiveness (199) Communication Style (165) Trustworthiness (57) Staff & Support (47) General Knowledge (46) Character & Conduct (40) Punctuality (15) Compassion (8) Payment Plans (2)

Showing 196 - 199 of 199 reviews | Responsiveness

Posted by anonymous | November 06, 2008

Not as advertised

After hearing good reviews on this attorney, and having received my first ever speeding ticket, I was anxious to have Ms. Mucklestone represent me in court. With a clean driving record, I was repeatedly assured by the girl answering the phone of their 95% success rate in having tickets dismissed. I w...as confident! The process of having emails and phone calls returned was very bad with this practice. Not once did Ms. Mucklestone ever call me personally, causing me to believe her emails were auto-generated replies mostly. I definitely felt like a number here. In the end, my case wasn't dismissed ultimately wound up on my record. Considering this purported 95% success rate they have, I was a little surprised I fell in the 5% of cases they don't win, considering as I said earlier, the immaculate driving record. I was not impressed. Wouldn't do it again. Turns out Ms. Mucklestone didn't even represent me in court. Her associate did. It certainly would've been nice to know my case was being passed along beforehand.

Posted by anonymous | April 14, 2008

Extremely poor communication

Based on advice from friends, I hired Jeannie Mucklestone to handle a traffic ticket for me. I mailed her the details of the case and a copy of my car registration along with a check. I called about a week later to discuss the case with her and see if she needed any additional information. She was ab...rupt with me on the phone, said she didn't need any info, and that the court date was a month later so I shouldn't worry. She said I did not need to attend the hearing. My next contact with her was the day of the hearing when she a left a voice message on my cell phone saying that she had some questions for me about the case and that I needed to return her call in the next 10 minutes. Unfortunately, I did not receive her call until about 45 minutes later. When I did return her call, the hearing was over. To her credit, she had gotten a deferred finding, but I was quite unhappy with her level of professional behavior. I believe the outcome of the case could have been different had we been able to discuss the details of the case before the hearing.

Posted by anonymous | March 26, 2018 | Hired Attorney

A lot of money for a poor result

Hired Jeannie Mucklestone to defend me against a bogus charge. I personally had to take time off of work to attend every single court date (of which there were 7 or 8). Very poor communication - I never heard from them unless they were calling to confirm the date of another court date I had to atte...nd. I'm not sure about the reviews saying Jeannie handled their case without them having to appear in court - that was not my experience at all. Case dragged on for a year with no negotiation and Ms. Mucklestone was not able to get the case dismissed. Paid $6500 for absolutely nothing. Would never hire again and would advise anyone in a similar situation to hire literally anyone else. Hiring Ms. Mucklestone made a bad situation exponentially worse.

Posted by david | August 15, 2010

Terrible communication.

I was a client of Mucklestone's. I had a ticket for going 35 in 25 mph zone. Her communication with her clients is poor with her firm not contacting me till the very end where they decided it was a good idea to accept the deal of neglegent driving instead of going on to having it dismissed. The fact ...that she herself didn't call me and instead had a junior counselor in her firm contest the ticket was even more troubleing. I would not use this service as my ticket was only reduced by $30 making a $500 into something more like an $800 with her service fees. I have simply not had a favorable experience with this firm because of the lack of communication and thier inability and or unwillingness to proceed with trying to dismiss this ticket make me question myself as to "What did I just pay for?"

Jeannie Mucklestone

Replied last August 30, 2010

This client's speeding infraction was amended to a violation that will not show up on his driving record at all. It was NOT amended to negligent driving. All of his options were discussed with him in advance of his hearing and he chose to accept the offer that the prosecutor made. He did not tell me he was unhappy in any way until this review was posted.

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