I needed legal assistance evicting a tenant. I found this firm using a Google search and saw that the Google reviews were positive. I reached out for an initial consultation and provided all of the relevant facts. Based on these facts, I was provided with an estimate for drafting a three day notice t...o quit (for eviction), serving the notice and filing for eviction proceedings with the court. I was told that the actual costs from the estimate could vary a bit and if the firm’s appearance in court was required, this could cost more. This seemed pretty standard, so I immediately paid the estimated cost as a retainer so we could move forward. The firm requested I write down the relevant facts that had been discussed during our consultation, which I also provided promptly. After this, I heard nothing from the firm for weeks. I started calling and emailing to request updates. Responses received were generally lacking in detail and reflected very little progress. I threatened to terminate the relationship and only then was I provided with a draft of the three day notice to quit which was a pretty standard three day notice to quit with some of the written facts that I had provided incorporated. I immediately reviewed the draft of the three day notice when received and asked when it could be finalized and served. About this time I also received an invoice detailing charges for a little less than half of the original retainer / estimate. While I felt like that was a lot for just the draft three day notice that had been provided, I was eager to just get it finally served to the tenant as it had been over 6 weeks since I’d originally engaged the firm at this point. But again, despite calls and emails, the firm was not providing any updates. Frustrated with a lack of progress, I provided notification that I was terminating the firm’s services. A few days later, I received another invoice that essentially used up the remainder of the original retainer / estimate. I understand that the original estimate / retainer could vary based on actuals, but I do not understand how the firm managed to blow through the entire retainer when they only drafted a pretty standard letter. There was no serving and no filing eviction documents with the court. I am left to wonder if the firm provided a low-ball estimate up-front just to hook my business, or did they inflate actual costs after I terminated service in order to avoid providing a refund of the remaining unused retainer? I reached out to the firm to review their billing and they insist it is accurate. Upon research, I have found reviews that suggest I am not the only customer that has had these types of issues with this firm. I urge you to do your homework before engaging with this firm.