I was in a stressful situation with a landlord that was violating my rights as a tenant. I was unsure if there was anything I could do and starting to lose hope. I thought I would just have to tolerate it until the end of my lease. As busy as he is, James sat down with me, heard out my full story, an...d gave me actionable steps moving forward. He didn't rush me through my consultation, and he worked with me on figuring out payment. Thankfully, we've managed to move forward amicably with my landlord, who's since respected my rights. Thank you James, for helping me out as a person and not treating me like just another number.