My friends suggested i contact Jimin when i had a bumper to bumper accident on the highway. I was worried about the situation since the adjuster of the person at fault was very aggressive with me and made it seem like I was not getting any payment for my damaged car + back injury. After contacting Ji...min, she personally came to us and brought all the paperwork with her. She explained the process and next steps very clearly. Over the next several months we just followed what she recommended. Soon after, our case got resolved and we got a great settlement! Such a low stress experience!