Posted by anonymous
I had an unsatisfactory experience in estate planning with Mr. Barnes and his office. I don't feel he invested effort enough to understand my circumstances, but responded in a "cookie cutter" way with generic advice that turned out to be inappropriate for me. The estate package he crafted was far too complicated and not only failed to achieve my goals but in part contradicted and undercut them. Quality of staff work was very poor: copy and paste errors in estate documents; spelled my name wrong in documents. I found him to be unresponsive to questions either by phone or email - until my new lawyer contacted him, which received immediate response. Please note that I don't question Mr. Barnes' integrity or knowledge. Rather that he didn't work hard enough to understand what I wanted; communicated poorly; and at the time his office staff were really a problem (maybe this has been fixed since then, I can't say). By contrast I'm profoundly happy with the attorney I replaced him with.