Francine went above and beyond in responding to our urgent need for intervention in a business crisis with a rogue associate. Because this turned out to be a specialty case with unique requirements, she spoke personally the very next day with a top colleague, who in turn cleared her schedule to meet... with us ASAP. It would have taken days and probably weeks to get to see this second lawyer. We are forever in Francine's debt for the help she gave us.

She answered my Avvo query with respect and knowledge generously shared. She picked up on fact that it wasn't just about a $2600 fee paid - the acct blew a sol and an 80 year old lost $30K. Other attys answered as if "not worth any atty's time" bc money is so small. That seems like an stand for ou...r legal system. I wish NC & USA had more attys like this fine lady.

I have had the pleasure of working with Francine Ward. She drafted an Independent Contractors agreement in 2012 for my company, The Leadership Style Center. I do not have confidence in most attorneys however Francine has changed all that. She always went the extra mile, answering all of my question...s in a timely manner. She was patient and always had a positive attitude. In addition she was most helpful in providing business guidance to make sure I was properly covered.

Francine Ward has been my go-to attorney for trademarks for the past 5 years. She was prompt, professional and extremely thorough in preparing my trademark applications. She was also excellent at communicating with me to help me get the info to her that she needed, and later, with keeping me informed... as to the status of my trademark applications. I also hired her to create my core business documents such as our terms and conditions, privacy policies, work for hire agreements, non-disclosure, licensing and more. Every time she was prompt at communicating and really took the time to explain things to me. I honestly feel she provided information beyond what I paid for, and I really feel she cares about me and my business success. I have also recommended many people to Francine and they have been equally as happy with the quality of her work and her service.

Francine is one of the most outstanding professionals I've ever had the pleasure of working with. Impeccable professionalism, fierce advocacy and an unwavering commitment to results is how I'd describe my experience - all delivered with the warmth of a good friend. We've used Francine's services on... all of our trademarks and they go through without a hitch every time. She also is VERY thorough in her pre-filing research and will make you aware of all the issues upfront. Whenever someone asks me about trademarks, I always say - don't mess around doing them yourself; have Francine do them. She gets my highest recommendation.