Francine Ward has been my go-to attorney for trademarks for the past 5 years. She was prompt, professional and extremely thorough in preparing my trademark applications. She was also excellent at communicating with me to help me get the info to her that she needed, and later, with keeping me informed... as to the status of my trademark applications. I also hired her to create my core business documents such as our terms and conditions, privacy policies, work for hire agreements, non-disclosure, licensing and more. Every time she was prompt at communicating and really took the time to explain things to me. I honestly feel she provided information beyond what I paid for, and I really feel she cares about me and my business success. I have also recommended many people to Francine and they have been equally as happy with the quality of her work and her service.