Pradeek Susheelan

Thank you for the feedback. Professional responsibility rules limit what I can say about any specific consultation, but a few general points for anyone reading. In immigration matters involving prior criminal contact, USCIS requires arrest records and police incident reports — or documented evidence of a good-faith attempt to obtain them. Without that documentation, immigration advice is necessarily speculative, which is why I ask prospective clients to begin the records request before our consultation. Police-department release policies vary considerably. Many jurisdictions release arrest records and incident reports directly to the individual involved — particularly once a matter is closed, declined, or resolved — while others have more restrictive practices. Immigration law, by contrast, is a federal practice. An immigration attorney's expertise lies in analyzing how a criminal record affects status under federal law — inadmissibility and deportability grounds under the INA, categorical analysis of crimes involving moral turpitude and aggravated felonies, waiver eligibility, and USCIS documentation requirements. Local records-access procedures are administered by the police agencies themselves and best handled by the individual directly or with local criminal defense counsel. Those two domains are distinct. On billing: my office uses a self-service online booking system on our website through which clients schedule consultations directly. Two separate appointments were scheduled here, each carrying its own fee, which is why the system processed two charges — there was no duplicate billing by the firm. I had instructed the client to reschedule once the required records were obtained; when no rescheduling occurred, I manually initiated refunds for both fees, even though my time had already been spent on two calls. I wish you the best with your immigration matter.