Hired for paid consult on the merits of two immigration issues. One was challenging and one was mundane. The associate lawyer was 30 minutes late for scheduled appointment. I had to contact this law office over three times in 30 minutes. I paid $125 for this disorganized, unprofessional attorney. ... The support staff were professional. I am very busy, plus my money and time. In the end, getting some undesired answer is not the crux of the matter, but the self-proclaimed "objectivity" was lacking for any competent attorney. On the second routine issue, effectiveness of his counsel was called into question, because the general nature of the issue should not be rocket science. I would very strongly advise not using this law firm for anything that is not routine paralegal work. Mr. Landerholm's reputation is badly tarnished by his choice of associate lawyers, and connections in Chinatowns are important. I don't expect one to put on airs, but partner attorneys are judged by the associates that one keeps in their law office. Mr. Landerholm projects his keen Chinese cross-cultural competency in videos but he allows mishandling by the underling associates. Sorry, but you earned a poor rating and a lot of negative feedback. Chinese will say: Meiyou guanxi (no connection) because of your employee. Good luck with future and more sophisticated legal clients who may speak Chinese, because this law firm does not warrant your business at their hourly rates.