Posted by Alan
Ms Chang recently represented my teenage son first in juvenile, then in adult court. She is a very, very skilled and hardworking attorney. Her effort and dedication on his behalf were unflagging, and she has obtained the best possible outcomes - i.e., legal - given the circumstances. In addition to her legal skills, this reflected her deep experience with and knowledge of the Alameda County juvenile and adult legal systems, including her long-standing relationships with judges, district attorney lawyers, and others therein.
And not only did she provide high-quality representation, but throughout the process she took the time to answer my son's questions and help him understand what was happening. Moreover, she did the same for his mother and me - consistently and patiently responding to our questions, concerns, suggestions, etc. (and to be candid, we were quite demanding - but she was always completely responsive and supportive).
Finally: In my son's last court appearance, at which Ms Chang quickly and efficiently got the charge dismissed, the _opposing counsel_ actually praised her in open court, by way of telling my son how lucky he was to have such good representation.
I give her my highest recommendation.
Posted by Joshua
1. Responsive - my first contact went to her voice mailbox. Within 1 hr, she replied my call and set up a meeting (which was held very next day). I submitted our request to her being our attorney via e-mail, and again, within 1 hr, she already started to work on our case.
2. Care - our case was actually involved our son, a minor in Jr. high school. She totally understand how important the incident is to us, and explained potential best and worst outcome to us in the first meeting (free consultation). Since the situation involved with school and judicial system, she clarified the steps we need to be prepared. While facing to school/district, she even stood up and presented alternative path that we (both student and school) could take as a better outcome for both parties.
3. Quality - sometimes it is hard to obtain the facts from a minor's mouth. During her consultation with my son, I could get more clear understanding to what happened. Also, prior to facing the school/district, she already took action to deliver our stands, and put us in initiative position. At the meeting, she was very attentive and straight to the point to what has been discussed and lead the conversation toward to our favor.
Outcome: Prior to consult Heather, I actually talked to one of my friend who is actually the member of school board. From what he said, the situation was no negotiable, the punishment that my son's school principle had taken was adequate and has been the standard procedure. It was no use to argue about it. However, with Heather's help, my son's penalty was able to kept in minimum and was granted to keep his record in good condition.
As parents: Heather treated my teenager son like her young brother: sincere, care, and with passion. She gained his trust at the first hand, and left with practical and life time advise to him. Prior to this, I and my wife, as layman, were skeptical that attorney always look into $$, not the case, nor the people; however, Heather was totally not like that. She cared about us, as parents, our son, as full of potential person, and equipped us with knowledge how to protect, and fight against the case, and avoid the damage might caused by being ignorant with laws. Thank you, Heather.
Posted by Jimmy
Heather was attentive and sensitive to my situation. I was being falsely accused of a serious crime. Heather was very quick to respond and assured me of my rights. She managed to avoid my case from going to trial. If you want your matter to be resolved in the best case scenario I recommend you work with Heather.
Posted by Tram Le
I'm so impressed with heather she will fight for you to the very end. I am new to the court laws, and was very nervous but as soon as I talked to heather I seen how she will do whatever it takes to win the case she is a professionist! She's is so wise and understanding of any situation and will do whatever it takes to bring justice! We need more people like her I am so greatful! If there was an 100 stars she will deserve that!
Posted by anonymous
I had very bad criminal case stemming from a bad family law custody case. Heather worked with my family law attorney, the opposing family law counsel and the DA. The entire case was vindictive and should never been brought forward. The opposition was fierce and bold almost refusing to cooperate. Heather provided strategies that eventually resulted in the opposition to cooperate and to dismiss the charge. She was my legal advocate and champion which is what I needed to have my case dismissed..
Posted by anonymous
This was the first time I needed advice from a lawyer. Also, the first time I had gotten in trouble with the law and wasn't sure what to expect. Heather walked me through the process of what would happen in my arraignment and prepared me with what to say and what to do. She also explained to me if I was pressed with charges the next steps that we would take. I felt confident in my case and knew that if I did get charged I was in good hands. She really took the time to listen to me and answer all my questions. If I ever need a lawyer, Heather would be my first phone call.
Posted by anonymous
Heather was very professional and helpful. she laid out all the options for me and gave great consultation. I could not have asked for a better result, I was worried about the possibility of a potential DUI affecting my career. Given what was at stake, I definitely made the right choice in having represent me. If I or anyone I know have any legal issues I will definitely recommend giving Heather a call!
Posted by Michael
This was my first time brushing up against the law, and honestly the whole process was a huge headache. I spoke with at least 4 different lawyers, all found using google, none of them can even hold a candle to Heather. In 30 minutes, she did more than all the other people combined.
She was knowledgeable, professional, and moved very quickly to contact the right people, and gather the right bits of information. Our free consultation lasted an hour, during which time she helped me understand vital parts of the process, possible actions, advised me on exactly what I should do, and walked me through the potential outcomes.
Excellent attorney, and great personality.
Posted by Mike
Heather worked hard on my case, negotiating with the judge and DA on my behalf. I had a first offense DUI, but the DA wanted to send me to 9-months of DUI school, unusual for a first-time. This seemed unfair to us, and Heather fought successfully to get it reduced to the much more reasonable, and common, 3-month program - saving me tons of time, and close to $1,000, which I would have had to pay for an additional 6 months of program.
Additionally, Heather has continued to advise me on dealing with the DMV, even after the court case is over, which has helped me avoid potential complications in the future.
Posted by Karina B
My family went to Heather for what was a very complex legal matter AND lawsuit. But after her strong guidance and suggestions it was just a breeze and simple to say the least. It was due to her reassurance and expertise that everything would work in our favor. She made sure to keep in constant contact with us to help us feel secure and confidant that we would end up with the results that we wanted.
I am very thankful that we chose her as part of our Legal advocate and wouldn't think twice about any future services with her. She was the ideal person to deal with the civil lawsuit we had going on.
Heather, you were/are wonderful to work with. Thank you in advance for all of your assistance and the positive outcome!!!!