57 Client Reviews
Showing 11 - 15 of 15 reviews | Communication Style
Posted by Ekaterina B. | November 20, 2023 | Hired Attorney | Lawsuits & Disputes
A lawyer who was and is there for me when nobody else was
Andrei Romanenko has a sharp legal mind and gives straight to the point, no BS advice. Mr. Romanenko is a certified specialist in immigration law, but, apart from immigration, he has unmatched experience in other areas of the law. Mr. Romanenko represented me in a civil case and won! I, and 3 other p...
Posted by anonymous | October 31, 2022 | Hired Attorney | Immigration
Definitely do not recommend
First of all, I would like to start by defining what a lawyer is. A lawyer is a person whose profession is to provide qualified legal assistance to individuals, including the protection of their rights and representation of interests. Having hired Andrei Romanenko there was a feeling that I had hir...
Dear anonymous, when your sister retained our office in May of 2019, you were not happy about the representation of your previous immigration attorney in Santa Ana, California. Our office reviewed the file and did not find any evidence of ineffective assistance in her services. We declined to file an ineffective assistance of counsel complaint against her. Your sister paid for our services in full in June 2019, shortly after our initial consultation. Our office was able to timely file the needed paperwork within days of getting retained, and we even obtained the benefits that she was not expecting to get in the U.S. At least two immigration cases that our office has handled for your sister have been approved. On May 25, 2021, you referred another family member to us. Since June of 2019, you were communicating with our office and with the attorney directly by e-mail. Our records show dozens of e-mails to and from you over the past three years. Attorney personally responded to your e-mails even after hours and on the weekends. Sometimes it took one or two business days to get back to you. Several times you did not receive our response because your icloud e-mail account went over the quota. All of your phone calls were answered by our staff every time you called. Our records show 63 answered calls and 17 missed calls that were returned promptly. We understand your dissatisfaction that attorney did not pick up the phone personally every time you called the office. We have to rely on our supporting staff in answering the phones when the attorney is in court, at a USCIS interview, or in a consultation with another client. We insisted on communicating by e-mail in this particular case for the following reasons. The actual client we represented was your sister, not you. Every time your sister called us, she said she understood what she was being told. But later you would call us back, alleging that your sister did not speak enough English. Then you would ask us to repeat the same things to you all over again. We had to document in writing the advice our office was giving. We had to advise you in writing of the consequences of every available immigration option. Both of you agreed to this condition to communicate by e-mail. In our office attorney personally reviews and signs all of the prepared documents. Not a single document leaves the office without personal review by the attorney. Legal assistants constantly come in to consult with the attorney and have the documents reviewed, corrected, and signed. When we completed our services on June 27, 2022, your sister moved forward with us in another pending immigration matter. During the phone call on October 26, 2022, your sister did not indicate that another attorney had been hired to finish her case. On November 9, 2022, she ended her e-mail with the words “Ok thank you Mr Romanenko for everything I’m so glad to have you as my lawyer always appreciate you support”. Now that you have notified us that another attorney has been hired, we will have to withdraw from representation and notify your sister in writing. We thank you for your business and hope that the third immigration attorney that you have retained will meet your high definition of a lawyer.
Posted by Roman Kuznetsov | October 23, 2021 | Hired Attorney | Immigration
Высокий профессионал!
Хочу выразить огромную благодарность Андрею и посоветовать всем, независимо от местонахождения, обращаться только к нему! Моя ситуация: Я из России, моя мама (гражданка США) подала петицию на воссоединение с семьёй в конце 2012 года. В начале 2013 пришло письмо, что моё дело принято. Дальше я ждал...
Posted by Lyuba | August 02, 2021 | Hired Attorney | Immigration
Excellent
I hired attorney Andrei Romanenko to help my mother-in-law with a citizenship interview. We were worried we were not completely prepared, but attorney Romanenko made us feel comfortable and sorted things out just after a few meetings. Throughout the entire process, attorney Romanenko was extremely re...
Posted by Alexander | October 01, 2015 | Hired Attorney | Immigration
K-1 visa for fiance
Best Immigration attorney I interviewed in the city. Straight to the point, very professional and really knowledgeable. Entire process went without a single delay with positive outcome. Highly recommended!!!!