41 Client Reviews
Showing 1 - 5 of 18 reviews | Recommendation
Posted by Sharon | September 03, 2019
Grandparent’s rights consultation
I had the pleasure of consulting with Bettina Yanez this morning regarding a very difficult situation in our family. She is obviously well-versed in this area of family law. The information and guidance that she provided will be invaluable as I take the next steps. My impression of Bettina is that s...
Posted by Sandra | May 18, 2018 | Hired Attorney
Excellent family law attorney
Hiring a divorce attorney for your family law matters is not always easy. Often times we hear horror stories about hiring divorce attorneys that do not know what they are doing. When I first met attorney Yanez I knew she was the right family law attorney for me. Her honest answers are greatly appreci...
Posted by Sue | May 03, 2017
Never Trust this office
I had made an appointment two weeks prior since Bettina was out of the office, I called one and a half hour prior to my appointment to confirm since I had a 30 mile drive and I had to leave my business, they confirmed the appointment and I drove over, I got there, they had me fill out a form, 5 minut...
Ms. S.N., I have had an opportunity to read your review on the experience you had with my firm and I apologize that you left frustrated. Customer satisfaction is of utmost importance to me. As you stated in your review, I did attempt to reach out to you to address your concerns. My office did schedule you an appointment, which they believed would not conflict with my Court Call this morning. Unfortunately, my hearing was delayed this morning, and that had a direct impact on my ability to meet with you as scheduled. I was in contact with my office this morning, but when you called at earlier in the morning to confirm, I had not yet known the true extent of my delay. When you arrived, per my normal office procedures, a client intake sheet was presented to you. You filled the sheet out and after approximately 5 minutes, one of my associates came out to greet you and attempted to explain the scheduling conflict that I unexpectedly encountered. He did not have an opportunity to say much prior to you leaving my office. I understand that you wanted to specifically meet with me, and that was not able to occur. I did have two other attorneys in the office who could have given you a free consultation, but you left prior to my associate having the chance to give you that option. I do my best to keep my commitments, but unfortunately, at times, unexpected delays do arise. My office did not intend to disrespect you or waste your time. My staff is an integral part of my business and they keep this office running when I am away. In speaking with you over the phone after you left, I in no way intended to put this on my staff. I take responsibility for your dissatisfaction. Whether it be myself, my staff, or an unexpected delay with a court appearance, I take responsibility even though I had no control over the delay in court. I am not trying to make excuses; I am just trying to explain to you what happened. That being said, I wanted to take the time to address your concerns. Should you wish to discuss anything further, please give me a call.
Posted by anonymous | December 16, 2016 | Hired Attorney
Thank you
I was recommended by a friend, to Attorney Bettina Yanez for a family issue. She was very professional and knowable. I will do the same and recommend her to family and friends. If results matter contact Attorney Yanez. Thank you !!
Posted by Adriana | December 03, 2015
Very helpful, and understanding
Bettina is a very knowledgeable Orange County based Lawyer. She was very helpful in the matters of family law, and termination of parental rights. She helped ease many of my concerns with my case. She is very compassionate, and understanding. I would highly recommend Bettina for any of your Family L...