This review is long overdue. I reached out to Mark a few years ago when I was going through a bad break up. He returned my message promptly. As he spoke to me, he impressed me as being extremely understanding, kind, competent and professional. He explained things in a way that made me feel like we we...re a team, and kept me informed along the way. Never once did I feel intimidated or pressured. If you ever find yourself in in tough spot, please contact Mark. I highly recommend him and I am extremely grateful for his assistance in achieving a positive outcome.