Avvo Review Score

4.8 /5.0

25 Client Reviews

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Showing 6 - 10 of 25 reviews

Posted by Adam | May 26, 2017 | Hired Attorney

An overall great experience!

Brenda and her team handled my will and trust with efficiency and made it very simple for me (since I knew little about the process}. I have since referred Brenda to multiple friends and family members and have posted about my happiness with the process on Facebook, I am big on referrals, and like ...to get referrals as well as give them.... so I would totally recommend Geiger Law Offices anytime.

Posted by Pat | May 25, 2017 | Hired Attorney

Always there when you need them!

I have been with Geiger Law for over 12 years. They are "very" professional and know there stuff! Recently when my Mom's Cancer returned I needed a Power of Attorney fast. They took care of it right away. I know I can always count on there professional help! Thank you, Thank you!

Posted by anonymous | May 23, 2017 | Hired Attorney

A complete mess

Pros: It's local It's easy to access from your legal plan benefit. Cons: Disjointed service.... 1. We met initially with an associate and planned the trust. 2. We scheduled the signing of the completed trust and everything was incorrect on the whole trust. The associate wasn't there for the... signing meeting though, only the paralegal. We asked very pointed questions about the errors and the paralegal apologized (and I'm quoting) for using "very big words with [us] and for making it confusing to understand". Please understand that my husband has an MD and MBA. I have a masters in English. 3. The paralegal then postulated that the errors in the trust were because the lawyer had failed to use a first tier financial POA, so the computer program they used misaligned all of the other POAs and custodians. 4. We had to leave that appointment and reschedule the signing appointment. 5. I texted the receptionist from number she had texted me from to schedule an appointment. I responded to the text questioning all of the errors. Turns out the text came from a group number. I proceeded to get text-blasted from the associate about why all the signing material had, in fact, been correct. Sigh. They weren't. Not at all- I took screen shots of my handwritten notes about the errors. 6. Then we wait about 6 weeks for the edits to be complete. We email several questions. 7. Then we learn the associate left. And we have been handed off to another associate. 8. A receptionist calls us to reschedule- the questions had never been answered. I explain the scheduling issues to this receptionist and she assures me that they can work around our schedule for the signing because of the previous errors. 9. I email back to try to reschedule. There's seemingly no recollection or hand-off of knowledge of the the prior discussion of scheduling needs we have (my husband works out of the county). 10. This results in several appointment offers that we cannot make. We are now looking at a signing appointment towards the end of summer, though I can't be sure because I have been waiting a full week for anyone to respond. 11. After multiple attempts to get some basic questions answered about how to include care for my father (add him as a beneficiary), who has Alzheimer's, I've received multiple off-point answers. It's just become a waste of time. They don't seem to know, or want to learn, how to include aging parents in a trust. They have our trust and our money (the legal plan only covered a small portion and we had to pay several thousand for the deed transfers) hostage with no end in sight for the foreseeable future. Hopefully I can pick it up this week and have another firm complete it. And- Hopefully, I can update this review at some point with better recommendation than Geiger for Carlsbad locals. It'd be nice to know we had a local law firm for establishing trusts.

Brenda Geiger

Replied last May 23, 2017

"We are sorry to hear that we were unable to meet your expectations and that ultimately we just weren’t a good fit. Our law firm has always had a 5-Star service rating and most of our business comes from referrals from happy clients. We absolutely made good with you on a scheduling issue where our associate ran late in a previous meeting. We made many documented attempts by phone and email to reschedule with you for your signing appointment but were repeatedly told you could not come during any of the times available. In an attempt to provide you with the level of service all our clients deserve, we even sent a lawyer and paralegal from our team to your home after hours on a Friday night to help you get your final documents signed. At that time, you acknowledged to them that you were happy and satisfied and the fact that we did make it right. However, we must note that records on our end do not match several of the issues that you describe in this review. We take what we do every day with our clientele very seriously. Thank you for providing your feedback, we are always striving to improve the services we provide. Our law firm is not infallible and we will all continue to work very hard every day to be the best estate planning law firm in San Diego."

Posted by Allen | February 15, 2017 | Hired Attorney

Estate Planning

Brenda and here team were great - Responsive, concise and very knowledgeable about how to set up protection for a family trust with a growing asset base. I'd highly recommend her to anyone looking to get started or review their estate planning needs.

Posted by Clement | December 07, 2016 | Hired Attorney

As good as it can be!

Thorough explanations, great communication, and amazing service. Definitely will keep recommending Geiger Law to anyone looking for a great family law firm.

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