My husband and I were trying to navigate a very complex immigration system after getting married. I’m a US citizen while my husband was moving here from China. After filing our paperwork and going in for an interview, our case was stuck in pending status for nine months. We couldn’t get any meaningfu...l updates from USCIS nor could we get an accurate timeline from their website. After explaining our situation and frustration to Jack, he immediately went to work contacting immigration on our behalf, writing a formal inquiry and demanding an explanation for the extended delay. After only two weeks of work, we got a letter in the mail with my husband’s green card in it. I cannot thank Jack enough for his hard work, reassurances, wisdom, and quick resolution to our immigration pergatory. He’s the best in the business hands down!