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5.0 stars 11 totalReview James Swapp
Posted by Ana
Cynthia y abogado Bensen hicieron un gran trabajo que me ayuda. Son buena gente.
Posted by Maria
Cynthia helped us so much and helped my family throug a very hard time. I will always be grateful for her.
Posted by Vickie
Craig Swapp's wonderful Attorney Lee Peterson and his Paralegal Terry worked tirelessly on my case and got me the maximum amount for me! Lee and Terry were very understanding and concerned. Good people all around. I am so grateful to them! They really did an outstanding job! I am so glad I went to them! I highly recommend Craig Swapp and Associates! You won't be disappointed!
Posted by Val
In the beginning my experience had started off a little rocky, but, I just called them back, explained what was going on and asked them for a different attorney within the same office. They were completely apologetic as to what had happened and referred me to a new attorney, Lara. This was my first, and I hope last, vehicle accident and I have never had to hire an attorney before. Lara was SUPER empathetic and I felt SO much more at ease after meeting with her. Her paralegal, Rachael, is also exceptionally awesome! Lara had to move out of town due to unforeseen circumstances and Rachael was very nice as to help me through the transition of lawyers and made it especially easy to finish up the last little bit of my stuff. Whenever I had a question or wanted to know something Rachael got back to me, always, in less than 24 hours. She did great at keeping me in the loop and informed as to what was going on and what was coming up. They are amazing. I cant say enough about these 2 ladies. Of course my newly assigned attorney, Roger, was wonderful and very on top of it. Although he had not been my attorney through the whole thing, he was very nice and put up with me and all my questions and was VERY nice about everything! I cant say enough good things about the CS Spokane Valley office! Thank you all!!!
Posted by Brittany Buchanan
Everyone at Craig Swapp has been so helpful. They are amazing and I would recommend them to anyone!! I haven't been let down at all by them. They are always quick and right on the ball with everything. I was in a car accident and as soon as I called them, they were so quick with sending someone to my city to investigate and moving forward with my case. I couldn't have a better attorney for my car accident. Thank you all so much!!
Posted by anonymous
Thank you for helping me get a satisfying settlement in a reasonable time. You guys met all of my expectations and then some.
Posted by Lynnea
I was stopped at a light when a drunk driver hit me from behind at high speed. As a result, I suffered severe neck, lower back, and shoulder damage that has required me to have major surgery and constant doctor visits for over a year now.
I've had a couple lawyers years and years ago, and never have i ever been treated like Craig Swapp and associates have treated me. They've treated me like i was family or a close friend. Cindy Rhoades is my case manager and treats me like I'm important and that I matter. All of the paperwork, doctors visits, and pain make me want to cry sometimes.
When I write an email to Cindy telling her i can't take much more of this, she always, always! makes me feel better. By explaining everything to me so that i understand it. By giving me encouraging words. Most of all i have never ever had to wait for a reply. She gets back to me the same day 99% of the time. In one email i wrote to Cindy i had told her that the company was lucky to have her. She's so nice and understanding. There were a few times Cindy could not answer a question for me and Mr. Swapp phoned me just a few hours later to give me answers.
Another time i was so upset about a bill i received, and emailed Cindy about it. Within an hour she called me, rather than e-mailing me because she knew that i was upset and wanted to ease my mind. I don't know about anyone else, but i have to say that I didn't think a law firm would or could even be like they are with their clients.
Bottom line is that If you need a lawyer for any reason, I would tell you that Craig Swapp and associates are not only the best attorneys for the job. They make you feel like you have everything coming to you that you deserve, and they want to help you . They make you feel like they're not doing it for the money, they're doing it 100% for you. Cindy, I want to thank you for all the hard work you have done and made me feel like a friend, and Thank you Craig Swapp for Helping me. All of you are the best of the best .
Posted by Shirley
She was very pleasent, and answered all my questions.
Posted by Max
Their promise stands true with me. I made 1 call and that was it. Instantly, my medical needs were attended to, and I was rapidly compensated for the damages to my vehicle. I would not recommend any one other Law Firm other than Craig Swapp and Associates.
Posted by Kaydene
I loved the people I came in contact with. It was not stressful at all. I got all my questions answered on the spot.Mark and Kristal helped me feel comfortable asking things i didn't know. I wouldn't recommend a better team or a better attorneys office then Craig Swapp. They say "one call thats al!". In my case it was one call thats all you got to stress about is making the call.. You wont be sorry that you did!!!