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4.9 /5.0

110 Client Reviews

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Showing 1 - 2 of 2 reviews | 1 star

Posted by anonymous | November 07, 2019

No help whatsoever

these people told me that there was nothing they could do about my immigration status, and that nothing could be done about my felony from 15 years ago and that I could not get my status adjusted. Well after consulting another immigration attorney, they were able to get my felony down to a misdemeano...r so it would not reflect negatively on immigration, so these might be good attorneys, but just make sure you don’t have any wrinkles in your situation or they will throw their hands up and walk away

Isabel Cueva

Replied last November 07, 2019

Dear Anonymous "Client", I would like to clarify that you were never a client of mine nor did you ever meet with me for a consultation. After an intake phone call my staff kindly let you know that you were not eligible to move forward with your case due to your felony conviction. We are not criminal defense attorneys so we did not analyze your eligibility for a reduction of your felony. We simply told you that with your criminal record you were not eligible for the service you were seeking representation. We do handle very complex immigration cases. Criminal post-conviction relief is not something we have experience in so I'm glad you sought the services of an experienced attorney in that field that was able to assist you. I'm happy that you were able to get your felony reduced to a misdemeanor. Hopefully you will be eligible to continue with your immigration case. We wish you the best.

Posted by James | January 16, 2015

Had high hopes....

We signed on with Ms. Cueva at Highbee & Associates to handle our same sex marriage based greencard. I am a US citizen and my husband is Mexican. Everything started off pretty well, we were kept informed and information was flowing between us and her team. Halfway through our case Isabel Cueva left ...the firm along with her team leaving us and I'm sure a lot of other clients uncertain. It was only her firm that gave a letter explaining that she had left and so had two other women Jacqueline Shi and Irene Nunez who were handling our case. We were told this was going to be pretty basic and easy. I guess they were too anxious to get to their next job or open their firm or whatever the case may be but instead of receiving good news this last Friday we were informed that in the handling of the paperwork being passed from attorney to attorney to paralegal etc. A fundamental mistake had been made on our I-601A form from the previous team that had supposedly checked everything thoroughly. Our petition was denied, not because of us but because of a mistake they had made in the paperwork. I just see it as a very irresponsible move leave a firm and not communicate to your clients of make sure that everything is in place, we are very stressed and this has not been a great experience to say the least. The whole reason of hiring lawyers is to avoid these types of headaches and let's just say that I couldn't saved myself $4,000+ if I had gone a different route.

Isabel Cueva

Replied last January 08, 2015

Dear James, When I left my previous firm this was one of my greatest fears, that my past clients would not be well represented in my absence. When I found out I was leaving the firm, I did everything in my power to make sure of a smooth transition. Even though time did not permit me to call every one of my clients to personally let them know I was leaving, I did go through each and every case to make sure I left everything in good standing. I was the supervising attorney assigned to your case, and Ms. Shi was the attorney assigned to work on your actual case. I did review your file before I left and everything looked as it should. I was not aware that Ms. Shi would also leave the firm shortly after I did. From what I understand, your cases was left with Ms. Hernandez. What I can tell you is that a denial of an I-601A is not given because of a mere mistake on the forms, but rather, because there was not enough evidence submitted to demonstrate the U.S. citizen spouse would suffer extreme hardship. An approval is strongly tied to the supporting documents submitted: a well written psychological evaluation, medical documents, a well written statement from both the U.S. citizen spouse and the intending immigrant, letters of support, financial statements, etc. I hope you understand it is easy for a firm or attorney to place blame on someone who is no longer there who cannot defend themselves. I am very passionate about doing a stand-up job for all of my clients. Although I did not want to leave my clients in the middle of their case, unfortunately, I had no choice in the matter. If your attorney relationship has ended with H&A, I invite you to email me personally and I would be happy to review the denial letter and see how I can help. Again, I am truly sorry about the outcome of your case, and how your case was handled after I left the firm.

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