91 Client Reviews
Showing 46 - 49 of 49 reviews | Child Custody
Posted by Brian | January 31, 2013
the right choice
Heidi was tremendously helpful in resolving my complicated and drawn out custody battle. She was very professional, honest, personable, and was timely with information\recommendations about my case. I particularly appreciated her candor, her willingness to use the available technology to support ...
Posted by Erica | January 28, 2024 | Hired Attorney
Only Sees Dollar Signs
I came to Attorney Noll because I had been told she is a "pitbull" in the court room. My custody case is very complicated and she required a $4,500.00 retainer for 1 single court date. She told me it was a trial when it was actually just a custody hearing. She promptly burned through my retainer with...
Seeing as I just received an email from opposing counsel three days ago pertaining to this client’s rude and insulting emails that she was sending to her, I’m not surprised. While I am aggressive in the courtroom, in this case, we never got there. After taking this case, this client admitted herself for 30 days of inpatient treatment out of state for mental health issues. During her stay, we received telephone calls and emails from her. Her case manager was kind enough to scan and email an eight page letter from this client replete with dozens of questions pertaining to her custody case/divorce etc. Thereafter, several phone calls with our office were initiated and hosted by the facility at HER request with her case manager present in the room. As a result of these ongoing telephone calls and email communications, she demanded certain work be completed by our office, including, the drafting of pleadings and correspondence, as well as responding clearly, but succinctly to each of her inquiries via email. We did this. Our office utilizes hourly billing. Set forth within our fee agreement for representation is the cost for any work performed on your behalf, including telephone calls, emails, drafting of legal pleadings and correspondence etc. Upon receiving her itemized billing statement sometime in late December 2023, she actually admitted that, if she had known how quickly the money would go, she would not have communicated with us as often; nevertheless, she then was quick to ask if we would accept $4500 from her to continue representing her. For reasons that should be obvious now, my answer was “no," hence the review. As a word of caution, when using the services of an attorney, much like ordering from a menu, if you really don’t need or want certain items, don’t order them because the items that you do order will be reflected on your bill at the end of the meal; don't blame the restaurant.
Posted by anonymous | March 09, 2019 | Hired Attorney
Child Custody
Heidi was the first lawyer I’ve ever spoken to. During our initial consultation, she acted as if she’s heard everything I said before, constantly cut me off, & when I questioned her responses said things like “you’ve seen my reviews” as if that made her superior to others & made me feel like my conce...
By the time this former client scheduled with our office, she had already represented herself at a custody conference in Lehigh County and immediately acquired "buyer's remorse" for her electing to do so. Therefore, perhaps I was the first attorney that she spoke to. Once the Custody Order was entered by the agreement of our client and the father, only then did she decide to consult with our office and unfortunately as some litigants seem to do, expected us to undo what she had agreed to without representation. During the consultation, she was informing us as to “how it is” as though she is an attorney (probably the reason why she elected to represent herself in in the first place). Immediately upon retaining our office she began questioning every charge that would later become a part of her bill. Nevertheless, her old custody issues and concerns and the updated custody issues were addressed at a new custody conference wherein she was represented by my associate due to an emergency. As a result of the hearing, she maintained primary custody (a significantly positive outcome hardly resulting from my associate not speaking during the conference) and she even hugged my associate as the two of them left the Courthouse. As it turns out, a review of the docket seems to indicate that the father has now filed for a modification of custody. Apparently this former client is now frustrated and needs an outlet for her anger and on-going legal fee expenses. In any event, my recommendation is to have legal representation from the outset of your custody matter. Attorneys are not magicians and therefore cannot magically undue the things that may have resulted from proceeding into conference or hearing unrepresented.
Posted by anonymous | December 01, 2016 | Hired Attorney
Do yourself a favor and find someone else
I hired attorney Noll for my child custody case based on the reviews I read here (which I now see are years old). She was very polite when I first consulted her and made it seem like my case was going to be a piece of cake. Well, as time went on she just got more and more rude with me, never answered...
You will note that this anonymous client doesn't share with you what work I was hired to do that I did not provide. Sometimes attorneys and their clients develop philosophical differences in the way their case should be handled. Once this occurs, the attorney typically notifies the client that they will be withdrawing from the case. An attorney may withdraw from a case for a myriad of reasons. A contract for legal services typically also provides that you as the client has the right to terminate the representation by your attorney and seek alternative representation. In addition, most civil attorneys bill by 2/10 of an hour with minimum billing charges. These billing terms are also set forth in your contract for legal services also called a fee agreement. (Please review your contract for legal services for specifics). In any event, once I find it necessary to and inform a client that I am withdrawing from their case, other than to return the client's file, I do not interact with the client. I no longer answer calls. Furthermore, I will strongly instruct the now former client not to contact me or my office because such communication would serve no purpose.