Posted by anonymous
I am quite sure this "collection company" is breaking every collection law there is. Not only are they verbally abusive, but they have collection employees that have absolutely no education or common sense. When calling this company, one will feel as if you are calling the neglected and abused school yard bully, because not only do these collection agents have no scruples or even the most common of manners, they also will resort to name calling and character bashing. Additionally, they spew untruths and tout them as law. Unbelievable! This place has no scruples. My daughter had a bill from Penrose St. Francis ER and even after giving them our insurance card, they never let us know there was anything amiss. Apparently there was, and my daughter was served papers three years later EVEN THOUGH SHE WAS A MINOR when she incured this bill. These people are not looking to find a good solution to a problem, they are only looking for the bottom line and how much profit they make. Logic (something in very short supply there) would dictate that if someone had insurance and a bill that insurance would pay, that prudent person would have given that insurance information to the debtor. Again, no manners, no common sense, no logic, no humanity. I did not hire this company; apparently Penrose St. Francis did -- but I had to pick a number (below) as there is no "other" category. Also, this is not administrative law, but there was no "other" category (also below). I do work with attorneys as a medical consultant when patients are being abused or need guardinaship. (These attorneys that I work with are amazing and really care about the client and I suspect even though the money is not the best, they have intense satisfaction from advocating for the at-risk seniors or cognitively impaired adult. Of course, this bill has been grossly inflated to disproportionate amounts.
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