I went to see Laurie as I received a letter from an attorney threatening legal action against me for complaints I made. Laurie scheduled me the same day I called and spent more than an hour with me during the free initial consultation. When I arrived the reception staff greeted me in a professional... manner and showed me directly to the conference room. Laurie provided much more than free legal advice and assured me of the protection provided to me under the 1st Amendment of the Constitution. During the initial consultation Laurie gave me all the information I needed to respond effectively to the letter on my own but also gave me the option to have her respond. I chose to have Laurie respond and her response has been more than I could have ever expected. I am a very small client but have been given big client 5 Star Service.