Overall Rating
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4.9 /5.0

85 Client Reviews

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4.7

(62)

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5.0

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Child Custody (23) Divorce & Separation (15) Child Support (14) Family (12) Lawsuits & Disputes (7) Litigation (3) Debt Settlement (2) Domestic Violence (2) Child Abuse (1) Ethics & Professional Responsibility (1) Mediation (1)
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Case Results (41) Advocacy (27) Recommendation (25) Practice Area Knowledge (24) Professionalism (23) Responsiveness (23) Communication Style (17) Trustworthiness (16) Character & Conduct (14) Cost of Services (11) General Knowledge (6) Compassion (5) Staff & Support (4) Free Consultations (1) Punctuality (1)

Showing 11 - 11 of 11 reviews | Cost of Services

Posted by Caitlin | January 15, 2019

Left my consultation in tears.

I did my research on the best, knowledgeable, compassionate family/child support attorneys in bexar county & Brandon Wong was the first attorney reccomended on AVVO & several other sites. I am dealing with a very sensitive case that involves domestic violence, injury to my child from her father & cal...led to have my initial consultation with Brandon Wong specifically because every review said he was very empathetic & compassionate in his cases (which I need very bad). He sounded very frustrated as soon as he answered the phone, & got more so with every question I asked him pertaining to my potential case with him. Only emphasizing his prices (not my concerns), & reiterating that i needed an attorney (obviously, hence why I was calling???). When trying to clarify a comment he made on one of my questions that I was having trouble understanding, he even said "I'm not going to fight with you, this is what it is". If Brandon Wong & his office was not able to help me, that is totally fine. But my "consultation" ended in tears, & thru my tears, I asked him to please be nice to me, there is no reason to speak so aggressive. & All he replied back with was, "Well, have a good day. If you need us to start building your case, Megan handles that & starts off at $200 an hour." & then disconnected our call. Extremely disappointed. It took me 3 years to gather up the courage to reach out to an attorney regarding my case.. but Brandon Wong reminded me I have no hope & why even bother.

Brandon Wong

Replied last January 15, 2019

We have found that a potential client’s expectations and desired outcomes do not always coincide with what is legally possible. With this in mind, we strive to be honest and up front regarding the legal limitations related to the facts as presented to us. A consultation is an opportunity for both the potential client and attorney to see if they will work well together and to review the facts of the case. While not every consultation results in the potential client hiring the firm, every consultation I provide includes my honest feedback.

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