I found myself in need of Mr. Mastriani via a Google search. Based on the information he expressed on his web page, along with the reviews on Avvo I figured I was in good hands. I called his firm and scheduled a time to speak with John. During the conversation he dropped a few names and phrases... that helped me realize that he seemed to know what was going on (i.e., was most likely the right person for the job). He required payment in advance which I did via credit card. I was requested to forward the details of my case via e-mail which I did. Once I made my payment and sent my information, I never received another response from him or his office. During the week that led up to my "respond by" date set by the court I left multiple voice mails and e-mails. No response. Being as I am in Austin and his Taylor office is only 20 minutes away I decided to drive out and see someone in person. The "office" in Taylor is a personal residence and the occupant claimed to not be associated with the law firm at all (but confirmed that he had heard of them). Note that since I did not want to have a default judgement against me, I personally researched extensions and traveled to the courthouse to file for an extension myself - my "attorney" was still non-communicative. Over last weekend, I received a short cryptic message from John (or his office) saying to call on Monday. Two phone calls (with voice mails left) and an e-mail and still no response. After reading reviews with the BBB, this is apparently not an uncommon activity for this law firm - require money up front and then disappear. I believe all of the "good" reviews on this site are either the few people he actually helped (what makes them different than me I don't know) OR are in the past and his operations model has changed over time.

Please never waste your money I was in a situation where I got behind on a settlement and a judgement was issued against me. I solooe with John after filling out and online form on a Sunday. He said he would be able to redo my settlement and have my account released. It has been lore than a month and... after several calls and emails and 500 I didn’t have I never reiceved a call back. This is even after I was told by his assistant that I was scheduled for a call. This lawyer really takes advantage of the pethe is supposed to help.

Hired this firm back in January after they said they could help me. I paid $3,500 (of money that I could not afford) and after that it was like pulling teeth to get them to communicate. My initial consultation was with Chris Thornhill and never heard from him again. After 3 months and only filing one... court document they needed another $2,500 to continue my case. They string you along on the premise that you will win your case only to require more money to continue.

I hired Mastriani over two years ago to help me with a judgement, in these two years he has taken more than 25% of the judgement in fees and has never delivered on his promises or even bother to call me back. I have to call them over and over just to speak with someone. They tell you they are very ...busy, so am I. Such arrogance and disrespect for peoples time and money. I wish I never dealt with them and just paid the debt.

Do not use this attorney. He is totally unprofessional and does not make any real effort to resolve your issue. He only does what is minimally required and is extremely slow in responding to any of your requests or service needs. Whenever you actually do get to speak with him (after sitting on hol...ding for 10 - 15 minutes), he constantly rushes you off the phone and does not fully pay attention to your comments or questions. He even failed to properly review a proposed settlement offer before sending it to me for my acceptance. Had I not taken the time to thoroughly review the proposed settlement and point out errors (which this attorney has the responsibility to identify, since he is supposedly the legal professional), I would have potentially agreed to detrimental settlement terms. You will also have to constantly contact the office in order to attempt to find out anything regarding the status of your situation. I was rarely provided any updates regarding the status of my situation, unless I called in begged for an update. Even when you request an update, it as if your situation is of minimal concern to them or they really are not on top of what is going on with the situation. You are always given a bunch of unnecessary rhetoric and you can tell that the office really done minimal work because of the uncertainty of where things stand. Finally, the type of communication this attorney supplies is quite poor. You don't receive hard copies of correspondence which was supposedly sent on your behalf and when you request a fax or e-mail of the documents, they are always of poor quality. Thus, you have to request that the documents be resent to you. In short, do not expect to receive any quality service from this attorney.