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4.9 /5.0

73 Client Reviews

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4.9

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5.0

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Showing 21 - 21 of 21 reviews | Responsiveness

Posted by anonymous | September 25, 2017 | Hired Attorney

Not impressed

I consulted with and hired Ms. Harrell as my husband's personal attorney. We are not from in town and many positive things we said before we hired her. She really seemed to take the time to listen during the consultation, answered some questions, and I felt good about hiring her. After the money was ...paid to retain her, she suddenly didn't seem so helpful and things turned out much differently than what was said. I very much feel that she dropped the ball and seemed uninterested in our case after she was paid (and she was not cheap either). I'm not sure of this was because we were from further away or what the issue was, but I was VERY disappointed and very upset. Even when I had specific concerns, I was unable to speak with her directly and had to speak with the secretary. I'm glad our ordeal is over with now, but I very much wish I would have hired someone else from the start.

Mary Harrell

Replied last September 25, 2017

Dear Anonymous, Please call my office immediately at 254-680-4655 so we can discuss your experience with my office and the disposition of your husband's case. I am very concerned about your complaint and this is definitely not a standard of service our clients have come to expect from us so I would like to speak to you directly. Thank you, Mary Beth Harrell

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