The worst customer service experience imaginable! Stay away from this law firm at all costs! If you want to pay twice the market rate for an attorney, only to get frustrated and have serious buyer's remorse, this is the guy for you.
I retained Mr. Shapiro for a custody modification case, a fai...rly simple case as the child's father no longer wanted custody of my son. Thus, the only matters related to child support and health care for the father's two children. Such a relatively straightforward matter has taken nearly one year to resolve, with no end in sight. I warned the attorney up front the child's father was a seriously dishonest person and that you'd have to keep after him to make any progress, but my advice was summarily dismissed. The serious lack of responsiveness of the attorney and particularly his assistant was the main reason the calendar time is so substantial.
This is an attorney who will not communicate with clients!
During the court date, 30 minutes before we were scheduled to go into the court room, I found Mr. Shapiro sitting outside of the courtroom asking his assistant, OK what do we have here today? Based on the billing records, it became evident he had hot reviewed the facts of the case during the two months prior to going to the courthouse and his performance in the courtroom made his lack of preparation very evident. The child's father was lying on the stand which was fairly evident to this casual observer, but the attorney made no attempt to put his feet to the fire on these issues, but rather proceeded to the next question. A sharp attorney would have completely uncovered these lies withiin the courtroom.
When I brought the customer service lapses to the attorney's attention, he became very defensive and blamed the problem on the speed of the legal system, conveniently forgetting his assistant took six weeks to draft a simple seven page document for filing with the court. Similarly, to go from the Rule 11 Agreement to the filing of the temporary order took more than four months, a complete embarrassment for an attorney who bragged during our first meeting that he was the best. Far from it, as we have learned.
This is clearly an attorney who is living off of his past reputation and is not worth the time and effort to retain.