Karen-Lee Pollack did absolutely nothing to help me. I got the distinct impression that she viewed my case to be below her. She wanted the easy way out, and the quickest way to my money. My first appointment she canceled, and was late to the second. I qualify for adjustment of status under law 245 i..., and through my U.S. Petitioning husband. I presented her with this information and she proceeded to tell me I had no options but deferred action. What a lie! Three months later and I now have work authorization, social security number, and a driver's license. Thanks to a professional attorney that took the time to review my case and not just brush me off to the side.