My husband and I have been calling and emailing for a status to see when his bankruptcy will end. I emailed months ago and got no reply. All of their office phones and cell phones keep going to voicemail. We feel scammed. Lydia was the original attorney he hired, and then Vanessa took over. How can t...hey operate like this with no repercussions?

I hired Vanessa to do some varied legal work for me starting in October of 2017. She was not only late all the time but she avoided my phone calls, text messages and emails until I practically had to scream at her. Most of the time I had to speak with her boyfriend who has no training in the legal fi...eld. One of the things I hired her for was to write a cease and desist letter. Her boyfriend tried to serve it to the defendant before I even had a chance to approve it. Another legal matter I hired her for she said she filed my case when she hadn't and she used a different county venue without my permission. The filing fee was less there but she has so far refused to respond to my requests for the partial refund I am due. She did a horrible job of representing me in one of my court cases - she did not know the facts of my case and she let the opposing counsel convince her to continue the case when it should have been presented immediately. During the month of it being continued not ONCE did she get in contact with opposing counsel to try to settle our dispute. Instead, that month gave him a lot of time to prepare his client and he bombarded me with questions that I should have been informed about by Vanessa. Her cross examination was a joke - the defendant didn't answer her questions about the issue in question - she answered questions about the cease & desist letter we had sent her. Vanessa didn't even know that's what she was doing because again, she had not studied my case well enough. Apart from her being dismissive of me as a client, and not filing things in a timely manner I don't feel she takes the time to properly prepare for court and her lack of communication just makes things that much worse. NEVER again would I use her and I would never allow my family, friends and acquaintances to use her.