Experienced, smart, honest, personable. Didn't overcharge. Expensive, but worth it. In winning my complicated, unique pension case, which was unsuccessfully appealed also, he proved to be the "big gun" against specialist lawyers hired by the government. His experience as a U.S. Justice department... attorney proved invaluable. Mr. Smith always demonstrated a professional and calm demeanor. Mr. Smith always returned my phone calls or emails within a very short time. I felt like he was 'available' to me throughout our engagement.